FAQS 2017-12-06T19:28:55+00:00

Frequently Asked Questions

Here are some of the most frequently asked questions about our cleaning services. If you don't see your question here, please contact us.

Because we know that you may need cleaning quickly due to unexpected guests or because of an incident in your home, Busy Bee Cleaning can respond to your cleaning request in as little as two hours.

Yes, we are fully licensed, bonded and insured.

No, you do not need to sign a contract and you can cancel whenever you want. We do, however, offer discounts to clients who engage our cleaning services on a regular schedule.

No, you do not need to be home. In that case, however, we will ask you for specific direction on exactly what you would like cleaned. We will also need to make arrangements in advance for entry and exit, whether it is with a key or security code or both.

All Busy Bee cleaners have undergone an extensive background check and verification process. If we would not allow them in our home, we won’t allow them in yours. Plus, they are trained to clean thoroughly – “Busy Bee” way.

You may cancel up to 24 hours in advance without a fee. Within 24 hours, the cancellation fee is $35.

We have a 100% Satisfaction Guarantee policy. If, you are unhappy with the work performed, call our office and we will return to your home within twenty-four hours to fix the problem. If you are still not satisfied, the cleaning is free!

In the rare case that our cleaning staff breaks something, we will contact you immediately to find out how we can replace or pay or the item. To ensure that your most valuable possessions do not get damaged, you may want to put them in a separate area while we are cleaning.

We accept cash, checks, credit card payments or Paypal payments. Prepayments can be arranged through our office if you will not be home.

We love pets! But some pets get uneasy around strangers. If this is the case with yours, you may want to put your pet in a room or area that is not being cleaned.

Yes, all of our employees are fluent in English and some also speak Spanish.

Plus, your satisfaction is guaranteed. Try us once and we're sure you'll agree that cleaning your home yourself is just not worth the time.

Call Busy Bee Cleaning Services today to inquire about our professional maid service, home or office cleaning.
Call (612) 235-6997 today for a FREE estimate.